Terms and conditions

At Emotional Rescue Skincare we recognise the importance of your privacy and providing security for your Internet shopping experience.

Payment Security
We use PayPal a safe and secure payment system. PayPal is an easy way to pay for online shopping. You can pay without exposing credit card numbers to merchants and is 100% protected from unauthorised payments including 24/7 monitoring to prevent fraud.

PayPal has quickly become a global leader in online payment solutions with more than 153 million accounts worldwide. Available in 190 markets and 24 currencies around the world.

Your Privacy
We will never pass on any of your information to any third party.

Some times we may send you a newsletter with information (including special offers) if you do not wish to receive mail from us let us know and we will remove you from our mailing list. We will only use your personal information solely for Emotional Rescue Skincare and the purpose in which you gave it to us.

General terms for site use
We try to ensure all information on this site is current and accurate and reserve the right to change the content and/or services described at any time without prior notice.

You have the right to access and use our website www.emotionalrescue.co.nz provided you comply with the terms and conditions written here.

You will not copy or use any Trade Marks or Copyright’s for any commercial use unless permission has been obtained in writing for the purpose stated on original applications. All articles and information remains the property of Emotional Rescue Skincare and may not be used for advertising or for any other commercial purpose unless prior permission has been approved.

Emotional Rescue Skincare Tm is a registered trademark and may not be used by any other party, may not be used or copied for any print material or media without permission.

Any links within emotionalrescue.co.nz to other websites are provided for your convenience. We try to provide you with quality links but we may not have necessarily verified all the information available and do not accept liability for any loss caused as a result of any information or opinion contained in outside links within www.emotionalrescue.co.nz if any. If you find our links lead to or that are considered objectionable and may have unsuitable content please let us know immediately,

Consumer Guarantees Act
Your complete satisfaction is our ultimate goal. 
We will gladly refund or exchange purchased items under the following conditions:
If for any reason you are dissatisfied with your purchase please return your order with the original sales invoice within TEN days and THIRTY days for overseas orders with receipt of your order. We will ONLY refund items purchased from us with proof of purchase. Once your return has been received, a credit or refund will be issued within 30 days and an e-mail confirmation will be sent. Refunds will be issued in the original form of payment. 
Please note we do not refund courier or shipping costs.

Non-Returnable and Refundable Products: include any discounted products or sale goods, which have been sold as discounted, or sale goods.

Refunds from credit card orders will be refunded back to your credit card.

Goods and Services Tax All prices are in New Zealand Dollars and include GST unless stated otherwise.